Swagatam – The Front Office Lab

April 3rd, 2010

The NERVE CENTER of a Hotel, this is an area where the hotelier may GAIN a GUEST or may LOSE one forever, an extremely sensitive department that delivers the first feel of the property to the guest.

CHTS’s IHMCT has developed a modern lab to make the hospitality student understand the guest sensitivity and to teach the official technicalities of the department.

With extreme stress on exquisite grooming, posh etiquettes, immaculate communicative skills, and customer handling with sensitivity and compassion, the students are trained here to become true hospitality professionals.